Aqist is able to provide and deliver IT services from its customers through design, implementation to operation as well as the complete outsourcing of information systems and services.
We can deliver services individually, tailored to the customer’s needs or as an entire package of IT services.
Delivery of Billien product line software
Aqist offers for its clients comprehensive modular solutions from the Billien product line.
- Package solution of software delivery
- Customization according to client needs
- Implementation into existing infrastructure
- Lower delivery costs compared to custom development
Custom software development
Aqist is dedicated to custom software development. We particularly focus on creating complex software solutions for large-scale information systems in energy and utility companies. When designing custom software, we work with renowned companies to help us deliver all our client’s needs, even beyond the scope of product delivery.
Support and service
Our responsibility does not end with delivering the information system. Aqist also deals with the support and maintenance of delivered information systems.
- SPOC (Single point of contact) – recording all client requirements. Phone support available 24 hours a day, 7 days a week.
- Removal of defects – we consider the delivery of repair, remedying a defect, or delivering a workaround procedure
- Remote support – serves to speed up and simplify problem diagnostics
- Software equipment – The client is entitled to software updates
- Consulting and development services
- Analysis, consultation and design of IT infrastructures and networks
- Delivery of IT infrastructure, network infrastructure
- Implementation of IT Infrastructure
- Management, maintenance, HW and SW service
- Security strategy
- Audit & Compliance
- Infrastructure security
- Security of terminal equipment
- Identity management
- Physical security
Consultations and trainings
- Consultations for business units
- IT consultancy
- Communication between business and IT
Under IT outsourcing, we mean providing the aforesaid services without client-side staff and furthermore:
- The complete provision of systems operation
- Complete HW management in data centers
- User support
- Service desk
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