Services

Delivery of Billien product line software

Aqist offers for its clients comprehensive modular solutions from the Billien product line.

• Package solution of software delivery
• Customization according to client needs
• Implementation into existing infrastructure
• Lower delivery costs compared to custom development

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Custom software development

Aqist is dedicated to custom software development. We particularly focus on creating complex software solutions for large-scale information systems in energy and utility companies. When designing custom software, we work with renowned companies to help us deliver all  our client’s needs, even beyond the scope of product delivery.

Support and service

Our responsibility does not end with delivering the information system. Aqist also deals with the support and maintenance of delivered information systems.

• SPOC (Single point of contact) – recording all client requirements. Phone support available 24 hours a day, 7 days a week.
• Removal of defects – we consider the delivery of repair, remedying a defect, or delivering a workaround procedure
• Remote support – serves to speed up and simplify problem diagnostics
• Software equipment – The client is entitled to software updates
• Consulting and development services

Infrastructure

• Analysis, consultation and design of IT infrastructures and networks
• Delivery of IT infrastructure, network infrastructure
• Implementation of IT Infrastructure
• Management, maintenance, HW and SW service

Security

• Security strategy
• Audit & Compliance
• Infrastructure security
• Security of terminal equipment
• Identity management
• Physical security

Consultations and trainings

• Consultations for business units
• IT consultancy
• Communication between business and IT
• Trainings

IT outsourcing

Under IT outsourcing, we mean providing the aforesaid services without client-side staff and furthermore:

• The complete provision of systems operation
• Complete HW management in data centers
• User support
• Service desk